Frequently Asked Questions
Please read our FAQ before sending a message.
Fresh batches whipped daily. Add the item to your wishlist and check back soon. This allows you to see when all your favorites are back in stock from one screen.
New collection releases sell quickly! While in season we try to keep them restocked. We will make an announcement when a collection is coming to an official end.
We’re looking to roll out this option soon thanks to our new website!
We are by no means licensed professionals or doctors. But after living with eczema since a toddler without much help from the pros I learned a few things and it’s fully manageable. I’ve been off prescribed medications for a few years. We share most of our tips on our wonderful blog #BYEECZEMA with our online community of sufferers.
For online accept all major credit cards via PayPal with plans to expands this options in the future to include Apple Pay and Amazon payments.
Although cash is accepted for pick-up orders we often do not keep cash on hand so we reccommend electronic payments.
Shipping starts at $7. To get an estimate, at checkout update the shipping county.
For For free local pick-up alerts text SHEABUTTER to 33222
Once your payment is completed it can take 2-7 business days (weekends excluded) to ship orders. Most orders ship via USPS First Class or Priority and tracking numbers with shipping updates are emailed.
Also note our company recently went viral and although we’re currently on schedule expect a delay of up to 1-3 business days.